Privacy Policy

Azia Group (“Azia”, “we”, “our”, or “us”) is committed to protecting the privacy of our visitors, prospects, and business partners.

This Privacy Policy explains how we collect, use, and protect personal data obtained through our website [azia-group.com] and our communication channels.

1. Data We Collect

We may collect the following information:

  • Name, company name, and job title
  • Business email address and phone/WhatsApp number
  • Country and market information
  • Product interests, requested specifications, estimated quantity, and Incoterms
  • Any information you voluntarily share in our inquiry form, email, or WhatsApp

We do not intentionally collect personal data unrelated to business purposes.

2. How We Use Your Data

We use your data to:

  • Respond to business inquiries and send quotations
  • Share product specifications, pricing, and logistics options
  • Maintain our business relationship with you and your company
  • Improve our services, website content, and communication
  • Comply with legal and regulatory obligations if applicable

We do not sell your data to third parties.

3. Legal Basis

Depending on your jurisdiction, our processing is based on:

  • Our legitimate interest to respond to B2B inquiries and operate our export business
  • Your consent when you submit forms or contact us voluntarily

4. Data Sharing

We may share your information only with:

  • Internal Azia team members
  • Selected logistics, inspection, or compliance partners strictly for quotation or shipment purposes
  • Service providers that support our website or email infrastructure

All such parties are required to handle data securely.

5. Data Retention

We retain inquiry data for as long as reasonably necessary to:

  • Respond to your request
  • Maintain business records and compliance files

You may request deletion of your information where legally permitted.

6. Your Rights

Subject to applicable law, you may:

  • Request access to your data
  • Request correction or deletion
  • Object to certain processing
  • Withdraw consent (for communications based on consent)

Contact us at info@azia-group.com for any request.

7. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure. However, no system is completely risk-free.

8. International Transfers

As an export-focused company based in Indonesia (and cooperating with partners in other countries), your data may be processed across different jurisdictions. We aim to handle all data with a professional and secure standard.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact:
Azia Group
Email: info@azia-group.com
WhatsApp: +62 851 8287 6806